Privacy policy

At Jet Prime Ltd, we are committed to protecting the privacy and security of our visitors’ personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

1. Information We Collect:

  • Personal Information: When you use our website or interact with us, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.
  • Usage Information: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the duration of your visit.
  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. 

2. How We Use Your Information:

  • Providing Services: We use your personal information to provide the services you request, such as booking reservations, processing payments, and sending confirmations.
  • Communication: We may use your contact information to send you updates, newsletters, promotional offers, and other communications related to our services. You can opt out of receiving marketing communications at any time.
  • Improving User Experience: We analyze usage data to improve our website, tailor content to your preferences, and enhance the overall user experience.
  • Legal Compliance: We may use your information to comply with legal obligations, enforce our policies, and protect our rights and property.

3. Sharing Your Information:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
  • Legal Requirements: We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security:

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights:

  • Access and Correction: You have the right to access, correct, or update your personal information. You may do so by contacting us directly.
  • Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Deletion: You may request the deletion of your personal information, subject to applicable legal requirements and exceptions.

6. Children’s Privacy:

Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us to request its deletion.

7. Changes to this Privacy Policy:

We reserve the right to update or revise this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at reservations@jetprime.mu.

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Last updated: 01 September 2024

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  • Reservations are subject to availability and should done at least 24 hours prior to arrival or departure time;
    Children aged between 0 to 5 years old are free of charge;
  • Cancellation received 24 hours prior to arrival: no cancellation fees.
  • No-show or cancellation within 24 hours: full cancellation will apply.
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